Cloud Services

The Modern Backbone

Cloud computing has fundamentally changed how businesses operate. It’s made world-class infrastructure accessible to organisations of every size, removed the need for expensive on-premises hardware, and enabled remote work at a scale nobody predicted. But it hasn’t made IT simpler. If anything, the shift to cloud has created more decisions, more complexity, and more ways to get it wrong.

Which platform? Which tier? How do you manage costs that scale with usage? What about compliance? What happens when something breaks at 2am?

That’s where we come in. Peritus designs, migrates, and manages cloud environments for Australian businesses — from small teams running Microsoft 365 to national organisations with multi-cloud infrastructure across Azure, AWS, and Google Cloud. We handle the complexity so you can focus on running your business.

The Australian cloud services market continues to grow rapidly, with businesses of all sizes accelerating their adoption. But adoption without strategy leads to sprawl, overspending, and security gaps. We make sure your cloud environment is intentional, well-managed, and delivering real value.

What We Manage

Cloud Migration

Moving to the cloud — or moving between cloud providers — is one of the most consequential IT decisions an organisation can make. Get it right, and you unlock performance, flexibility, and cost savings. Get it wrong, and you’re dealing with downtime, data loss, and a team that’s lost confidence in the whole exercise.

We follow a structured four-phase approach: Assess, Design, Migrate, Optimise.

Assessment and planning — comprehensive audit of your current infrastructure, applications, and data. We identify what should move, what should stay, and what needs to be rearchitected before migration
Application dependency mapping — documenting how your systems interact so nothing gets left behind or broken during migration. This is where most rushed migrations fail
Data migration strategies — planning for large-scale data transfers with integrity validation, including staged migration for databases, file shares, and email archives
Hybrid approaches — not everything belongs in the cloud. We design hybrid environments where on-premises and cloud systems work together seamlessly, with secure connectivity and consistent management
Cutover planning — detailed runbooks for the migration event itself, including rollback procedures, communication plans, and acceptance criteria
Minimal downtime methodology — techniques including parallel running, phased cutover, and out-of-hours migration windows to minimise disruption to your operations
Multi-cloud expertise — we work across Azure, AWS, and Google Cloud Platform, and recommend the platform (or combination) that genuinely fits your needs — not the one that pays us the best commission

Managed Cloud Infrastructure

Once you’re in the cloud, someone needs to keep things running, secure, and cost-effective. That’s what managed cloud means — proactive, ongoing management of your cloud environment so problems are caught before your users notice them.

24/7 monitoring — continuous monitoring of compute, storage, network, and application performance with automated alerting and escalation procedures
Performance optimisation — regular review and tuning of cloud resources to ensure optimal performance, including load balancing, auto-scaling configuration, and database optimisation
Cost management and right-sizing — ongoing analysis of cloud spend to identify waste, right-size resources, leverage reserved instances, and take advantage of savings plans. Most organisations are overspending on cloud by 20–35%
Patch management — scheduled and emergency patching of operating systems, middleware, and platform components with testing and rollback capability
Capacity planning — forecasting future resource requirements based on growth trends, planned projects, and seasonal patterns to avoid both over-provisioning and capacity crunches
Compliance monitoring — continuous assessment against relevant compliance frameworks (ISO 27001, Essential Eight, PCI DSS, HIPAA) with automated reporting and remediation tracking
SLA-backed support — defined response and resolution times with clear escalation paths. We offer tiered SLAs to match your business criticality and budget

Microsoft 365 and Collaboration

Microsoft 365 is the backbone of productivity for most Australian businesses. But there’s a massive difference between having M365 licences and actually getting value from the platform. We handle everything from initial deployment to ongoing optimisation.

Full M365 deployment — Exchange Online (email), SharePoint (document management and intranets), Microsoft Teams (communication and collaboration), OneDrive (personal cloud storage), and the full suite of productivity apps
Licence management — right-sizing your licence mix across Business Basic, Business Standard, Business Premium, E3, and E5 to ensure you’re paying for what you need and using what you’re paying for
Security configuration — Conditional Access policies, Data Loss Prevention (DLP) rules, multi-factor authentication, sensitivity labels, email encryption, and Safe Links/Safe Attachments
Teams telephony and voice — Microsoft Teams Phone System deployment with Australian calling plans or direct routing, replacing traditional phone systems with a unified communications platform
User training and adoption — structured training programs to ensure your team actually uses the tools available to them. The best technology in the world is worthless if nobody adopts it
SharePoint and intranet development — custom SharePoint sites for document management, team collaboration, and internal communications, with proper information architecture and governance
Migration from legacy platforms — moving from on-premises Exchange, Google Workspace, or other platforms to M365 with minimal disruption and complete data preservation

Backup and Disaster Recovery

Backups are your insurance policy. Disaster recovery is the plan for when you need to make a claim. Most businesses think about both too late. We design and manage backup and DR solutions that mean you can recover quickly from anything — hardware failure, human error, ransomware, or natural disaster.

Backup strategy design — implementing the 3-2-1 rule as a minimum: three copies of your data, on two different media types, with one copy offsite. We tailor retention periods and backup frequency to your data classification and compliance requirements
Automated cloud backups — scheduled backups of servers, databases, Microsoft 365 data (Exchange, SharePoint, OneDrive, Teams), endpoints, and SaaS applications with encryption in transit and at rest
RTO/RPO planning — defining your Recovery Time Objective (how quickly you need to be back online) and Recovery Point Objective (how much data you can afford to lose), then designing solutions that meet those targets within budget
Disaster recovery testing — regular, scheduled DR tests to verify that your recovery procedures actually work. Untested backups aren’t backups — they’re hopes
Business continuity planning — comprehensive plans that cover not just IT recovery but communication, alternative work arrangements, and operational continuity during an incident
Ransomware recovery capabilities — immutable backup copies, air-gapped storage, and rapid recovery procedures specifically designed for ransomware scenarios. With ransomware attacks on Australian businesses increasing year on year, this isn’t optional

Network and Connectivity

Cloud-first doesn’t mean network-last. Your connectivity underpins everything — and as more services move to the cloud, your network needs to keep up. We design and manage networks that are fast, reliable, and secure.

SD-WAN — software-defined wide area networking that intelligently routes traffic across multiple connections for better performance, redundancy, and cost efficiency across multiple sites
Secure internet services — managed internet connections with built-in security (DNS filtering, web filtering, intrusion prevention) for safe, reliable access to cloud services
Site-to-site VPN — encrypted connections between your offices, data centres, and cloud environments, with redundancy and failover to maintain connectivity
Network monitoring — real-time visibility into network performance, bandwidth utilisation, latency, and packet loss across all your locations
Bandwidth management — traffic shaping and quality of service (QoS) policies to prioritise business-critical applications over less important traffic
Carrier management — working with Australian carriers (Telstra, Optus, TPG, Vocus, Superloop) on your behalf for procurement, fault management, and contract negotiation

Infrastructure as Code and DevOps

For organisations with more complex cloud environments, we bring engineering discipline to infrastructure management. Infrastructure as Code (IaC) and DevOps practices mean your cloud environment is repeatable, documented, and version-controlled — not a collection of manual changes that nobody remembers making.

Automated provisioning — using Terraform, Bicep, CloudFormation, and Ansible to define and deploy infrastructure programmatically, eliminating manual configuration drift
Configuration management — ensuring consistency across environments (development, staging, production) with automated configuration enforcement
CI/CD pipelines — continuous integration and continuous deployment pipelines that automate testing, building, and deploying applications and infrastructure changes
Environment consistency — identical development, testing, and production environments so that what works in testing works in production
Version-controlled infrastructure — every change to your infrastructure is tracked in source control, with full audit history and the ability to roll back to any previous state
Containerisation and orchestration — Docker and Kubernetes for organisations running containerised workloads, with managed orchestration and scaling

Our Approach

We’re vendor-neutral. We work across Azure, AWS, and Google Cloud, and we recommend the platform that fits your needs — not the one that fits our margins. If a hybrid approach makes more sense, that’s what we’ll recommend. If you’re better off staying on-premises for certain workloads, we’ll tell you that too.

We manage your cloud environment like it’s our own. That means proactive monitoring, regular optimisation, honest reporting, and local support from people who know your setup. Not a ticket queue in another time zone.

Based in Newcastle, working nationally. Whether you’re planning your first cloud migration or managing a complex multi-cloud environment, we’ll help you get it right — and keep it right.